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Diane Turton, Realtors Receive The 2020 Five Star Real Estate Agent Awards

Five Star Professional has named the New Jersey recipients of the 2020 Five Star Real Estate Agent Award. The award winners will appear in a special section in the March issue of New Jersey Monthly Magazine.

Diane Turton, Realtors is proud to announce that 18 of their New Jersey real estate agents have been chosen to receive the 2020 Five Star Real Estate Agent Award for exceptional customer satisfaction. The following are the recipients:

10 Year Recipient: Patricia (Pat) Mayer (Sea Girt Office)

9 Year Recipients: Lauren Gill (Spring Lake Office), Jane M. Ruocco (Spring  Lake Office)

8 Year Recipient: Judith Serhus (Holmdel)

7 Year Recipients: Colleen Dingley (Wall Office), Deborah Dingley (Wall Office), Susan McCarthy (Asbury Park Office), Michael A. Milano (Rumson Office), Jeff A. Shapiro (Beach Haven Office), Edward A. Vespi (Brick Office)

6 Year Recipients: Joanne Pehlivanian (Bay Head Office), Kerri Schanen (Spring Lake Office)

5 Year Recipient: Marlene Mango (Brick Office)

3 Year Recipients: Joanne Botwinick (Wall Office), Cindy Napp (Spring Lake Office)

1 Year Recipients: Susan M. Miller (Spring Lake Office), Ginamarie P. Pizzola (Brick Office), Lorraine Stagliano (Wall Office)

“Congratulations to our 18 agents on receiving the Five Star Real Estate Agent Award in recognition of providing high quality service to their clients,” said Diane Turton, President/Founder, Diane Turton, Realtors. “At Diane Turton, Realtors we pride ourselves on providing superior customer service and support. We continuously monitor our client satisfaction through formal client satisfaction surveys. For calendar year 2019, Diane Turton, Realtors had an Overall Client Satisfaction Rating of 99.2%”.

About the Research Process

Five Star Professional conducts in-depth, market-specific research in markets across the United States and Canada to identify Five Star Award recipients. The Five Star Real Estate Agent program is the largest and most widely published real estate award program in North America.

To receive the Five Star Real Estate Agent award, a real estate agent must satisfy objective eligibility and evaluation criteria that are associated with real estate agents who provide quality services to their clients. The award process is conducted annually in each market and self-nominations are not accepted. Recent homebuyers may evaluate up to two real estate agents in order to measure the experience associated with the purchase and sale side of a move.

Award candidates are identified through evaluations completed by consumers. Recent homebuyers are asked to evaluate real estate agents with whom they have worked and evaluate them based upon ten criteria: customer service, integrity, market knowledge, communication, negotiation, closing preparation, post-sale service, finds the right home, marketing of home, and overall satisfaction. Additionally, respondents are asked whether they would recommend the agent to a friend. For more information, visit